Agency & Monitoring Officer, Loan Solutions & Distribution

JOB CONTEXT

The Agency & Monitoring unit is part of the Loan Solutions & Distribution team, which is one of the verticals of the Global Financing Solutions division within Ecobank CIB. The unit has 3 main responsibilities:

• Execute mandates on syndicated transactions for which an Ecobank affiliate is the designated facility and/or security agent.
• Monitor the CIB loan book by tracking early warning signs of default, covenant breach or rating downgrade.
• Report on the product performance on a periodic basis.

This role will play a critical part in driving growth, profitability and asset quality in the CIB loan book, by promoting the agency service as a growing source of non-interest revenue for the bank and by monitoring all the loans in which the bank is exposed.

KEY RESPONSIBILITIES

BUSINESS AND FINANCIAL PERFORMANCE

• Work closely with the Syndication and Distribution team to promote and pitch our facility and security agency services to our CIB clients, alongside our syndication capabilities.
• Prepare indicative offers and mandate letters for facility and security agency mandates as part of tender requests.
• Originate third-party facility and security agency mandates for syndicated transactions, where strategically relevant and operationally feasible.
• Deliver on assigned revenue targets to maximize non-interest revenue in the CIB loan book.
• Oversee and report periodically on the financial performance of the business against budget forecasts and profitability goals.
• Execute the business strategy for the agency product as part of the Global Financing value proposition to achieve financial targets and growth objectives.

PROCESS, CONTROL AND OPERATIONAL PERFORMANCE

• Oversee a portfolio of syndicated loans and closely monitor any credit event until maturity.
• Oversee all aspects of syndicated loan administration post-closing by act as the primary interface between borrowers and lenders.
• Monitor compliance with financial covenants and contractual obligations.
• Facilitate communication between internal and external stakeholders on syndicated deals and risk-sharing operations.
• Maintain agency records and ensure timely reporting.
• Supervise escrow, account control, and security agent roles.
• Provide regular updates and reports to the lenders and notify the syndicate of any breach or potential issue related to covenants, or other contractual requirement.
• Manage credit events such a waiver, amendments, prepayment, refinancing, defaults, etc.
• Coordinate with the lenders’ legal advisor (LLA), and our internal legal and compliance departments in case of disputes, restructuring or enforcement actions.
• Facilitate the preparation, negotiation and execution of the loan agreement and related documents.
• Ensure all parties adhere to the terms and conditions of the loan agreement during the loan life.
• works with front and back-office functions on the closing and monitoring of syndicated and risk-shared loans in which Ecobank has participated without a mandated role.
• Monitor the CIB loan book by tracking early warning signs of default, covenant breach or rating downgrade.
• Report on the product performance on a periodic basis.

CUSTOMER EXCELLENCE

• Foster a customer-centric culture, ensuring the delivery of exceptional service to clients.
• Develop and maintain a strong network of financial partners, clients and prospects to grow the agency business in line with overall organizational goals and market opportunities.
• Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.

JOB PROFILE/ REQUIREMENTS

Experience & Qualifications

• Master’s Degree (or its equivalent) in finance, business administration or related disciplines.
• A minimum of five (5) years of experience in financial services, with a strong track record in facility and/or security agency services in global financial institutions.
• Strong experience in syndicated loan administration processes, with an in-depth knowledge of the interactions between front, middle and back-office functions during the loan cycle.
• Strong knowledge of global financing solutions, including structured finance, project finance, leverage finance, and investment banking.
• Strong financial acumen, with the ability to drive business performance and manage financial metrics.
• Exceptional leadership and people management skills, with the ability to inspire and develop high-performing teams.
• Excellent communication, negotiation, and relationship-building skills.
• Proven ability to drive strategic initiatives and deliver results in a dynamic and competitive environment.
• Strong understanding of regulatory requirements and risk management practices.

Skills, Capabilities & Attributes

• Ability to establish business direction and drive strategy execution
• Excellent at delivering results through teams
• Solid interpersonal skills in working with other partners and understanding the art of getting to agreement with others in the best interest of the firm

Being Bilingual (English/ French) is a strong asset